Shipment
Our warehouse takes care of our shipment process. They handle your order, the packing of the product(s) and the shipment with a lot of care. The shipment (within the Netherlands) will be done by the Dutch eco-friendly ‘Fietskoeriers’. The packaging will be discreet: the sending label will state ’emVROUWerment’.
Costs & Delivery Time
The Netherlands: if you order before 12.00 AM, your package will be sent out the same day. Usually it’s delivered the next day. Every package is send with a Track & Trace, you’ll receive an e-mail with the code. For orders under €100,- shipment will be €4,50 incl Track & Trace. No shipment costs for order above €100,-! A great excuse to spoil yourself with more pleasure ;)
Outside the Netherlands: if you order before 12.00 AM, your package will be sent out the same day. Shipment time will depend per country. Every package is send with a Track & Trace so you have insight in the shipment time, you’ll receive an e-mail with the code. For orders under €100,- shipment will be €15,- or 20,- incl Track & Trace. The precize cost will be calculated in your cart after filling in your adress. No shipment costs for order above €150,-! A great excuse to spoil yourself with more pleasure ;)
Lost packages
Because every order is sent out with a Track & Trace code, the chance your package will be lost is reduced. If your order didn’t arrive when your Track & Trace code said it would, please contact your postal service first before contacting Pleasure Siren/emVROUWerment.
Return policy
Because of hygiene our products are non-returnable.
We inspect all our products with a lot of care. But if there it something wrong or broken, for example when a pleasure goodie broke during shipment, please contact info@pleasuresiren.nl.
Need help?
Contact us at info@pleasuresiren.com for questions related to shipment.
